Privacy policy

Privacy Policy for Vape Products

At Vapeex, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our vape products and services.

1. Information We Collect:

  • Personal Information: When you create an account, place an order, or interact with our website or mobile app, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

  • Device Information: We may collect information about the vape devices you use, including device type, model, settings, and usage data to improve our products and services.

  • Usage Data: We may collect information about how you interact with our website, mobile app, and vape products, including pages visited, products viewed, and actions taken.

2. How We Use Your Information:

  • To Provide Products and Services: We use your personal information to process orders, fulfill shipments, provide customer support, and communicate with you about your account and purchases.

  • To Improve Our Products and Services: We may use the information collected to analyze trends, track user behavior, and improve the functionality and performance of our vape products and services.

  • For Marketing Purposes: With your consent, we may send you promotional emails or messages about new products, special offers, and other updates. You can opt-out of marketing communications at any time.

3. Information Sharing and Disclosure:

  • Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, processing payments, delivering orders, and providing other services.

  • Legal Compliance: We may disclose your information when required by law, regulation, legal process, or government request to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security:

  • We take reasonable measures to protect the confidentiality and security of your personal information using industry-standard security technologies and procedures.

  • However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices:

  • You have the right to access, update, or delete your personal information by contacting us. We will make reasonable efforts to accommodate your request, subject to legal and contractual restrictions.

  • You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

6. Children's Privacy:

  • Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information from our systems.

7. Changes to This Privacy Policy:

  • We may update this Privacy Policy from time to time by posting the revised version on our website or mobile app. Your continued use of our products and services after any changes to this Privacy Policy will constitute your acceptance of such changes.

8. Contact Us:

  • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at vape.exathome@gmail.com
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